Certified Operations Manager

Why Get Certified?

• Strengthen your leadership and management skills.
• Improve business operations and profitability.
• Gain recognition as a professional who can successfully run day-to-day operations.

Eligibility Requirements

The COM program is tailored to operations managers, supervisors, and company leaders who oversee people, processes, and projects. It shows you can manage day-to-day operations efficiently and lead teams effectively.

Applicants must have a minimum of one year of fence industry experience (sales, installation, management, etc.). If you do not yet meet the experience requirement, you may still take the exam and your credential will be awarded once the requirement is met.

Preparation

Applicants are encouraged but not required to attend AFA’s Operations Manager School to strengthen their knowledge and improve exam success.

What You'll Learn

The COM exam covers:

• Building Team Members
• Cycle of Operations – Sales
• Cycle of Operations – Project Management
• Cycle of Operations – Installation
• Operations Manager Toolbox

Study materials are sent electronically following application approval.

Testing

The exam consists of 100 multiple-questions focused on management knowledge and problem-solving skills.

How to Apply

1. Submit your application online.
2. Register for the testing event that works best for you.
3. Prepare using AFA resources and study guides.
4. Take the exam and earn your credential.

Recertification

The COM certification is valid for three years. To renew, you must complete 12 hours of fence-, gate operator/access control-, or business-related continuing education within that period.

Accepted Continuing Education Includes:

• AFA programs: FENCETECH sessions, AFA schools, webinars, and AFAU Online courses/recorded seminars.
• Approved Education Providers: CEUs from AFA Approved Providers are automatically recorded in your profile.
• Other training: Manufacturer or supplier training/education
• Instructional hours: Up to 5 hours may come from teaching eligible courses.

Not eligible: Time spent viewing exhibits.

Reporting Your Education

When you submit your renewal application, you’ll need to include:

• Date(s) of session
• Session title
• Instructor name
• Organization providing training
• Proof of attendance with hours earned (certificate or signed letter; payment receipt not accepted)

You can add CEUs to your MyAFA Profile as you earn them – no need to wait until renewal. Just go to the Education tab, click “Add”, and follow the prompts.

Important Notes

• Requirements are subject to change by the AFA Credentialing Committee.
• If you do not meet renewal requirements, you must reapply and retake the certification exam.

Stay Certified

Keep your credential active by tracking your education along the way.

Renew Now

Frequently Asked Questions