Certified Operations Manager

Why Get Certified?

• Strengthen your leadership and management skills.
• Improve business operations and profitability.
• Gain recognition as a professional who can successfully run day-to-day operations.

Eligibility Requirements

The COM program is tailored to operations managers, supervisors, and company leaders who oversee people, processes, and projects. It shows you can manage day-to-day operations efficiently and lead teams effectively.

Applicants must have a minimum of one year of fence industry experience (sales, installation, management, etc.). If you do not yet meet the experience requirement, you may still take the exam and your credential will be awarded once the requirement is met.

Preparation

Applicants are encouraged but not required to attend AFA’s Operations Manager School to strengthen their knowledge and improve exam success.

What You'll Learn

The COM exam covers:

• Building Team Members
• Cycle of Operations – Sales
• Cycle of Operations – Project Management
• Cycle of Operations – Installation
• Operations Manager Toolbox

Study materials are sent electronically following application approval.

Testing

The exam consists of 100 multiple-questions focused on management knowledge and problem-solving skills.

How to Apply

1. Submit your application online.
2. Register for the testing event that works best for you.
3. Prepare using AFA resources and study guides.
4. Take the exam and earn your credential.

Recertification

AFA certifications must be renewed every three years to ensure that credentialed professionals remain up to date with current safety standards, business practices, and industry developments.

To maintain your certification, you’ll need to complete the required number of continuing education unit (CEU) hours during each three-year cycle and submit a renewal application before your certification expires.

Recertification requirements—including accepted CEU activities, documentation, and renewal timelines—are outlined on our dedicated renewal page.

View Recertification Requirements

Important Notes

• Requirements are subject to change by the AFA Credentialing Committee.
• If you do not meet renewal requirements, you must reapply and retake the certification exam.

Stay Certified

Keep your credential active by tracking your education along the way. 

Renew Now

Frequently Asked Questions