Eligibility Requirements
The COM program is tailored to operations managers, supervisors, and company leaders who oversee people, processes, and projects. It shows you can manage day-to-day operations efficiently and lead teams effectively.
Applicants must have a minimum of one year of fence industry experience (sales, installation, management, etc.). If you do not yet meet the experience requirement, you may still take the exam and your credential will be awarded once the requirement is met.
Preparation
Applicants are encouraged but not required to attend AFA’s Operations Manager School to strengthen their knowledge and improve exam success.
Topics Covered
The COM exam covers:
- Building Team Members
- Cycle of Operations – Sales
- Cycle of Operations – Project Management
- Cycle of Operations – Installation
- Operations Manager Toolbox
Study materials are sent electronically following application approval.
Testing
The exam consists of 100 multiple-questions focused on management knowledge and problem-solving skills.
Recertification
The COM certification is valid for three years. To renew, you must complete 12 hours of fence-, gate operator/access control-, or business-related continuing education within that period.
Accepted Continuing Education Includes:
Not eligible: Time spent viewing exhibits.
Reporting Your Education
When you submit your renewal application, you’ll need to include:
- Date(s) of session
- Session title
- Instructor name
- Organization providing training
- Proof of attendance with hours earned (certificate or signed letter; payment receipt not accepted)
You can add CEUs to your MyAFA Profile as you earn them – no need to wait until renewal. Just go to the Education tab, click “Add”, and follow the prompts.
Important Notes
- Requirements are subject to change by the AFA Credentialing Committee.
- If you do not meet renewal requirements, you must reapply and retake the certification exam.
Stay Certified
Keep your credential active by tracking your education along the way.
Renew Now
